Returns and Refunds Policy
Thank you for shopping at Catherine Constance.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 7 days of the original purchase of the product.
Before you return a product, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
Send the product with its original packing to:
2 Peal Cottage High Street Ticehurst TN5 7AS England
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Catherine Constance.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
We do not issue refunds for digital products once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org